Payment

Visa Credit, Visa Debit, Visa Electron, Switch, MasterCard, PayPal are accepted as methods of payment. All transactions are in pounds sterling unless otherwise stated.

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Delivery

When you order goods from our website the cost of delivery will be calculated automatically. Our aim is to keep all products in stock for fast delivery. Liner Pro endeavour to dispatch orders within 2 working days. As soon as orders are dispatched you will receive an email stating that your goods are on their way to you. Please allow up to 5 working days for delivery, if you have not received delivery by this point we ask that you contact Liner Pro. If you have any queries relating to the delivery of your order, please email us at info@linerpro.co.uk.

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​The first order can only be delivered to cardholders address.

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​Deliveries are processed by our courier. All deliveries must be signed for, goods will not be left without a signature. Please note any delivery instructions which contravene our delivery company's policy may not be followed.

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​In the event of an item being received damaged, Liner Pro must be informed of the damage within 48 hours of receipt of the delivery. If we are notified outside of this period, we may be unable to resolve your issue.

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Liner Pro reserve the right to make searches via a credit reference agency as appropriate to verify residence at the address provided. Please note we do not deliver outside of mainland Britain.

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​Our courier company may take a photograph of the delivery location or require the recipient of a delivery to sign an electronic device as proof of delivery of the consignment. Any record of a photograph of the delivery location or the recipient’s signature obtained by the courier company shall be conclusive evidence of the delivery of orders comprised in the consignment. In the event a delivery is disputed, an investigation will be raised with our couriers and any resolution could be subject to the evidence provided by them.

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​Stock Availability

We aim to keep in stock, or available, all items that we advertise for sale, however there can be occasions where this is not the case, which could be as a result of production difficulties, unexpected demand or other reason. In the event that a product is unavailable for whatever reason, we will contact you to ask you whether you would like us to supply a suitable alternative product or give an estimated delivery date for the ordered item. We will not supply you with an alternative product unless we receive instruction from you that you wish us to do so. If you opt not to purchase an alternative product, we will refund the full value of the product and any applicable carriage charges.

 

Pricing 

Prices are quoted inclusive and exclusive of VAT. Our invoice will detail a separate total of VAT charged for all the goods. The only possible additional charge above the price quoted for the item is a carriage charge.

​Acceptance of your order and the completion of the contract between you and us will take place on dispatch to you of the products ordered unless we have notified you that we do not accept your order or you have cancelled it (please refer to Returns and refunds).

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Offer codes

From time to time we provide online offer codes to our customers. Offer codes are for online use only, one per customer and subject to stock availability. We reserve the right to remove offers at any time. Occasionally we might put a unique offer code on the invoice just for you, which is available for 7 days from when the order was placed and subject to the above terms and conditions. If further clarification is required, please contact Liner Pro.

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Errors and Omissions

While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

All promotions are subject to stock availability and may be withdrawn at any time. 

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Website Images

Every effort is made to ensure we have the most accurate images displayed on the website, however versions can change so images are for illustration only. In the event that you feel the image does not reflect the goods you have received, please contact our sales team.

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Cooling off period 

You may, if you wish, cancel an unopened order for any reason within 7 working days starting on the day after you receive the goods. To do this you will need to notify us in writing specifying the order number of the order to be cancelled. If you do this we will ask you to pay the cost of returning the goods to us unless otherwise agreed, apart from this, the whole of your money will be returned to you within 30 days of such cancellation.

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Returns Policy

We at Liner Pro aim to provide you with as much information as we can about each product so that you can make an informed purchasing decision. 

​If your order has been delivered damaged, is unwanted or you've ordered the wrong item:

• All return requests need to be emailed to: info@linerpro.co.uk

• Any damaged items should be reported within 48 hours of delivery.

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​Incorrectly supplied items

If you have received the incorrect item or you are missing items from your order, please inform us within 48 hours of receipt by emailing us to info@linerpro.co.uk or the returns section for those that checked out as guests here. ​

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Liner Pro products designed for professional use are not subject to the terms of consumer rights.

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​If you have ordered the incorrect item from us, you must let us know within 30 days and we will do our best to resolve the situation. You will need to pay to get the item back to us and the item must be unused and returned to us in the condition in which it was dispatched. We cannot guarantee to resolve issues of this nature if the problem is not reported within 30 days.

​If an item has been delivered incorrectly (we have sent the wrong item, or it has been damaged in transit) you must let us know within 30 days and we will collect the item and resolve the situation as quickly as we are able. We cannot guarantee to resolve issues of this nature if the problem is not reported within 30 days.

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​If the item arrives in damaged condition, please do not destroy or dispose of the external packaging material as we may need photos of these to help ascertain how the damage occurred. Our team can advise you of the next steps.

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Please note that we cannot accept proof of posting as confirmation of delivery.

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​Unfortunately, in situations where a faulty item is reported and sent to manufacturers for repair, we are not able to supply loan tools for the duration of the repair. We are also unable to provide any recompense for costs incurred by customers during this process.

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​PLEASE NOTE: We reserve the right to withdraw or change any of the returns and refunds policies at any time without prior notification.

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​Health & Safety

Some goods or materials sold by us can be dangerous and cause risk to health and safety. Customers should ask us for health and safety information about the storage and use of any such goods or materials.

​Contract Information and Governing Law 

A binding contract for sale and purchase of goods and/or services between us and the customer will only come into effect when we issue you with a confirmation of order by e-mail.  We are not obliged to accept any order you submit.

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​Written communications:

Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirements that such communications should be in writing. This condition does not affect your statutory rights.

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​For the avoidance of doubt the contract will be deemed to have been concluded in the United Kingdom and shall be governed by and construed in accordance with English law and you and Liner Pro will agree to submit to the non-exclusive jurisdiction of the English courts.

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Events outside our control:

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control 'Force Majeure' Event. A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following Strikes, lock-outs or other industrial action Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster communicated to you in writing in accordance with these terms and conditions. Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport. Impossibility of the use of public or private telecommunications networks. The acts, decrees, legislation, regulations or restrictions of any government. Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

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​Privacy & Security

• Privacy - Liner Pro is committed to respecting the privacy of its customers and any data they provide is used only in accordance with their wishes.

• Security - Liner Pro understands that trading on the internet can feel risky and insecure. Every precaution is taken to ensure that information is collected and stored accurately and confidentially without danger of unauthorised access. All credit card information is encrypted when it is transferred over the internet using Protx secured.

• Please see our Privacy Policy

• If you have any queries on our Privacy & Security Policies, please contact Liner Pro at info@linerpro.co.uk.

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Copyright 

The copyright of this website is owned by Liner Pro and may not be copied or reproduced, transmitted in any form or by any means, electronic or printed, without obtaining written consent from Liner Pro.

​All of the design of this website, its graphics, text, the arrangement and selection thereof, and all software and compilations of software, source codes, and all other components of or material comprised in or on this website are the copyright of Liner Pro or their designers and content and technology providers. All Rights Reserved. You are permitted to copy and to print all or part of this website for the purpose of placing an order with Liner Pro. Any other use or reproduction of this website or any of its components is strictly prohibited without the prior written permission of Liner Pro.

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​Disclaimer

Whilst great care has been taken to ensure that the information on this website is accurate, information as to price and availability is subject to change without notice. Liner Pro makes no representations or warranties either that the information in or accessible via this website is accurate, complete or current, nor of any other kind, express or implied, with respect to this website or the products, information, materials or content including, without limitation, warranties of merchantability and/or fitness of any product for a particular purpose. Except as expressly stated in this website and, and, except for liability for death or personal injury to the extent only that it is caused by or arises from the negligence of Liner Pro and to the fullest extent permitted by law, neither Liner Pro nor any of its directors, employees, affiliates or other representatives will be liable for damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss or damage to property and claims of third parties arising out of or in connection with the use of this website or the information, content, materials or products included on this website.

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​Transfer of rights and obligations

The contract between you and us is binding on you and us and on our respective successors and assigns. You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent. We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.

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​Statutory Rights

Your Statutory Rights are unaffected by anything appearing in these terms and conditions.